Shipping policy

Shipping Policy

Effective Date: August 12, 2026

Thank you for shopping with VeylaStyle.com. We are committed to processing and delivering your orders as quickly and carefully as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

During sales, holidays, or periods of high order volume, processing may take longer. We appreciate your patience.

2. Shipping Times

After your order has been processed, estimated delivery times depend on the shipping method selected at checkout.

Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our control.

3. Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping information. Once an order has shipped, we may not be able to change the delivery address.

VeylaStyle is not responsible for packages delivered to an incorrect address provided by the customer.

4. Shipping Confirmation and Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the package is accepted by the carrier.

5. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier to open an investigation.

VeylaStyle will make reasonable efforts to assist customers with shipping issues, but we cannot guarantee replacement or refunds for packages confirmed as delivered.

6. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We may request photographs of the damaged package and products to help us investigate the issue and determine whether a replacement or other resolution is available.

7. Incorrect or Undeliverable Addresses

If a package is returned to VeylaStyle because of an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be responsible for additional shipping costs if the package needs to be reshipped.

8. International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

International delivery times may vary significantly depending on customs processing and local delivery services.

Certain perfume products may also be subject to transportation or international shipping restrictions.

9. Shipping Restrictions

Some products, including certain perfumes or fragrance products, may have shipping restrictions depending on the destination and carrier regulations.

If an item cannot be shipped to your location, VeylaStyle may cancel the affected portion of the order and provide an appropriate refund.

10. Shipping Charges

Shipping fees are calculated and displayed at checkout based on the customer's location, selected shipping method, order size, and other applicable factors.

Any free-shipping promotions are subject to their stated terms and conditions.

11. Changes to This Shipping Policy

VeylaStyle reserves the right to update this Shipping Policy at any time.

Any changes will become effective when the updated policy is posted on VeylaStyle.com.

12. Contact Us

If you have questions about shipping, delivery, or your order, please contact VeylaStyle through the contact information provided on our website.

VeylaStyle.com
Perfume • Jewelry • Accessories

Last Updated: August 12, 2026